Performance Measurement Dashboard


Midland
2011
Midland
2012
Midland
2013

2013
National
Comparison
2013
Peer Cities
(by population)
Comparison
Library





Operating/maintenance expenditures per registered borrower$67.26$67.4262.72
$64.10$76.69
Annual circulation per registered borrower15.514.915.8
16.317.9
Reference transactions per 1,000 population10161048993
8781117
Attendance at library sponsored programs per 1,000 population325357332
375551
Police Services





Total police operating expenditures per capita$177.56$166.36$176.75
$244.13$235.02
Violent and property crimes reported per 1,000 population18.29.011.8
32.423.1
Percent of violent crimes "cleared" (resolved)90.6%87.0%79.5%
59.6%70.8%
DUI Arrests per 1,000 population2.323.032.91
4.333.48
Moving violation citations issued per 1,000 population6278106
164137
Traffic accidents involving injury per 1,000 population5.95.45.4
5.54.2
Fire Services





Fire/EMS operating expenditures per capita$158.06$146.20$142.13
$179.02$186.49
Percent of EMS calls with response time under 5 minutes42%61%44%
43%46%
Percent of Fire calls with response time under 5 minutes30%55%42%
44%39%
Percent of EMS calls with response time under 8 minutes75%96%74%
86%86%
Percent of Fire calls with response time under 8 minutes75%79%95%
85%67%
Total fires per 1,000 population1.902.212.60
3.703.40
Parks & Recreation





Developed acres of park land per 1,000 population25.725.725.7
15.327.3
Expenditures per acre of park land$962$987$1,383
$2,691$1,927
Employees (FTE) per 100 acres of park land-1.31.5
5.45.0
Recreational programming expenditures per resident$9.54$5.73$6.45
$38.75$52.50
Public Services - Curbside Collection





Annual expenditures for refuse collection/disposal per account$58.50$60.90$71.35
$151.30$183.79
Annual expenditures for recycling services per account$26.56$27.25$27.94
$43.05$33.31
Street Maintenance





Cost per lane mile for street sweeping$17.15$23.17$40.35
$43.95$24.99
Road rehab expense per lane mile$3,593$2,781$1,682
$3,343$2,973
Percent of lane miles in satisfactory or better condition65.0%65.0%65.0%
74.0%73.0%
Human Resources





Turnover rate, all full-time employees1.2%1.8%1.8%
5.7%6.2%
Benefit expenditures as percent of salary expenditures46%42%42%
41%40%
Work days lost due to injury per 100 employees617266
7855
Information Services





Total operating/maintenance expenditures per workstation$3,160$3,338$3,555
$2,773$3,410
Risk Management





City vehicle accidents per 100,000 miles driven0.10.3.07
1.11.1
General liability claims per 10,000 population1.191.436.69
5.825.28
General liability cost of claims per capita$0.15$0.28$0.14
$1.54$0.51